Privacy policy

Privacy Policy

This Privacy Policy describes how shopigold.com (the “Site” or “we”) collects, uses, and protects your Personal Information when you visit or make a purchase from the Site.

1. Introduction

Shopigold.com respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you about how we collect, use, and disclose your Personal Information when you use our website and services.

2. Definitions

"Personal Information" means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

3. Data Collection

We collect various types of Personal Information when you use our Site:
  • Device information: This includes your IP address, browser type, time zone, cookie information, and how you interact with the Site.
  • Order information: This includes your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site using cookies, log files, web beacons, tags, or pixels.

4. Purposes of Collection

We use your Personal Information for the following purposes:
  • To provide and maintain our services, including processing your orders, payments, and shipments.
  • To communicate with you, including sending order confirmations and updates.
  • To screen orders for potential risk or fraud.
  • To provide customer support.
  • To optimize and improve our website's performance and user experience.

5. Legal Basis for Processing

We process your Personal Information based on the following legal grounds:
  • Performance of a contract: To fulfill our obligations to you when you make a purchase.
  • Legitimate interests: To operate our business and provide our services, including improving and personalizing our services and marketing activities.
  • Consent: Where required by law, we will obtain your consent before collecting or using your Personal Information.

6. Sharing Personal Information

We may share your Personal Information with third parties to help us operate our business and provide our services, including:
  • Service providers (e.g., Shopify) who assist in processing payments, fulfilling orders, and providing customer support.
  • Advertising and analytics partners (e.g., Facebook, Google Analytics) for the purpose of analyzing how our customers use the Site and to deliver targeted advertisements.
We may also disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

7. Marketing Communications

By providing your Personal Information to us, you consent to us using that information for marketing purposes, which may include:
  • Sending you promotional emails about our products, services, and special offers that we believe may be of interest to you.
  • Tailoring advertisements on our Site and other websites based on your interactions with us.
  • Sending you promotional SMS messages. By providing your phone number and clicking the checkbox, you agree to receive marketing messages via SMS.
You can opt out of receiving marketing communications from us at any time by:
  • Following the unsubscribe instructions included in each marketing email.
  • Contacting us directly using the contact information provided below.
Please note that even if you opt out of receiving marketing communications, we may still contact you for transactional or informational purposes (e.g., regarding your orders, account updates, customer service inquiries).

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

If you have already set up your Terms of Service and Privacy Policy, make sure they include all elements listed above.

 

8. Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze Site usage. When you visit our Site, a cookies banner will appear to allow you to accept or decline the use of cookies. You can manage your cookie preferences through this banner or adjust your browser settings to control the use of cookies.

10. Behavioral Advertising

We may use Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. If you reside in California, Colorado, Connecticut, Utah, or Virginia, you have the right to opt out of targeted advertising. To exercise this right, please follow this link.

11. Data Security

We implement appropriate technical and organizational measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction.

12. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

13. Your Rights

Depending on your location, you may have the right to:
  • Access the Personal Information we hold about you.
  • Rectify inaccuracies in your Personal Information.
  • Erase your Personal Information.
  • Object to the processing of your Personal Information.
  • Restrict the processing of your Personal Information.
  • Receive your Personal Information in a usable electronic format and transmit it to a third party (right to data portability).

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date.

15. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
  • By email: info@shopigold.com
  • By mail: IGOLD INC, 11951 International Drive, Unit 3A, Orlando, Fl 32819
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority.

16. Legal Compliance

Where applicable, we comply with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws and regulations.
Last Updated: July 16, 2024


This revised privacy policy now includes a section on marketing communications, ensuring that users are informed about how their information will be used for marketing purposes and providing clear instructions on how to manage their preferences. Adjust the content as needed to fit your specific practices and user expectations.